• Direct delivery to the home
  • Nationwide network
  • MHRA licensed at all our depots
  • ISO9001:2008 certified
  • On-site pharmacy for dispensing patients’ private prescriptions
  • Patient co-ordinators

Direct to the Home

We operate our own on-site and fully regulated pharmacy, from which we deliver directly to the homes of thousands of NHS and private patients.

  • General Pharmaceutical Council (GPhC) registered pharmacy with full pharmacy systems and confidentiality
  • Electronic register of prescriptions dispensed
  • Frequent checks by Superintendent Pharmacist
  • Dedicated co-ordinators, experienced in patient and client liaison
  • Patients telephoned 48 hours before delivery day
  • Patient approved delivery windows (within 2–4 hour time slots)
  • All drivers fully trained, DBS checked and carry official ID for doorstep scrutiny
  • We believe in patient familiarity – we aim to ensure that all your deliveries are made by the same driver
  • Drop card system, if you’re not in we do more than leave a card – the driver will leave personal contact details and do whatever possible to deliver that same day
  • Unsuccessful deliveries always kept in correct temperature controlled conditions
  • Key holder service and approved second delivery address
  • Specific consignment tracking of delivery times to satisfy client driven KPIs
  • Confidential proof of deliveries for home delivery patients
  • On-site patient fridge stock rotation checks (if required)
  • Traceability for product recalls
  • Consumables and Sharps bins delivered, collected and disposed of
  • Drivers contactable and tracked throughout the day